Every good digital project needs a good digital account manager...
You'll be a key member of our Digital/Creative team with responsibility for delivering projects and campaigns for some great clients. You'll work on websites, digital banners, UX projects, emails, content delivery and more, liaising with internal teams including digital designers, developers and account managers.
Main responsibilities will include:
Day-to-day project management, from small, quick turnaround jobs to large and complex projects
Input into creative and technical estimations
Interrogating briefs and specifications, and ensuring sufficient information has been provided in order to brief designers and developers
Planning timings, assessing risks and communicating status to stakeholders and delivery teams
Managing projects end-to-end
Managing scope and project change requests
Working closely with all internal teams to produce accurate, clear and timely documentation for each project
Assisting in delivering technical information to non-technical colleagues
Building relationships with third parties and internal teams with the ability to engage and influence at all levels
Managing multiple projects to tight deadlines whilst maintaining quality standards and exceeding client expectations.
Skills and expertise needed:
An understanding of web technologies and a passion for digital
Delivering digital projects for a range of clients and industries
A good eye for design and understanding of digital creative
Excellent verbal and written communication skills
Excellent organisational and time management skills
Driven, positive, enthusiastic and highly focused on delivering excellent results
A team player, skilled in diplomacy and tact and with a good sense of humour.
An understanding of customer journeys/experience and the impact this has on a business.
As an experienced account manager, you will have at least two years’ experience working within an agency and have the ability to work not only as part of a team but on your own initiative. You will have a professional approach and temperament and will thrive in a fast-paced environment and working on challenging projects.
Salary negotiable, we offer a profit share, holiday bonus, Xmas bonus, birthday bonus, pension and private health.